Dini Fatmawati, Santirianingrum Soebandhi, Agus Baktiono


This study aimed to analyze the effect of relevance, perceive usefulness and perceive ease of use on attitudes towards using information system services provided by e-Dishub Surabaya, especially on KIR test information content at PKB Tandes UPTD region. This study used quantitative method with a questionnaire for data collection. Sample in this study was the people who were doing KIR testat UPTD PKB Tandeswith total of 100 respondents. Data were analyzed using multiple linear regression analysis. Results showed that all hypotheses proposed were supported. Means that relevance, perceive usefulness, perceive ease of use have significant effect, partially and simultaneously, on attitude towards using e-Dishub application.

Kata Kunci

e-Dishub, relevance, perceive usefulness, perceive ease of use

Teks Lengkap:



Ahituv, N. 1980. A Systematic Approach Toward Assessing the Value of an Information System. MIS Quarterly, 4(4), 61–75.

Bailey, J. E., & Pearson, S. W. 1983. Development of a Tool for Measuring and Analyzing Computer User Satisfaction. Management Science, 29(5), 530–545.

Davis, F. D. 1986. A technology acceptance model for empirically testing new end-user information systems: theory and results. Sloan School of Management Massachusetts Institute of Technology.

Davis, F. D. 1989. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340.

Delone, W. H., & McLean, E. R. 1992. Information System Success: The Quest for the Dependent Variable. Information Systems Research, 3(1), 60–95.

Fishbein, M., & Ajzen, I. 1975. Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research. Reading MA AddisonWesley, (August), 480.

Kominfo Jatim. 2016. Permudah Layanan, Dishub Surabaya Kembangkan Aplikasi Online E-Uji Kir. Retrieved April 20, 2016, from

Lu, J., Yu, C., Liu, C., & Yao, J. E. 2003. Technology acceptance model for wireless Internet. Internet Research, 13(3), 206–222.

Miller, J., & Doyle, B. A. 1987. Measuring the Effectiveness of Computer-Based Information Systems in the Financial Services Sector. MIS Quarterly, 11(1), 107–124.

Park, T. K. 1994. Toward a theory of user-based relevance: A call for a new paradigm of inquiry. Journal of the American Society for Information Science, 45(3), 135–141.<135::AID-ASI3>3.0.CO;2-1

Prins, R., & Verhoef, P. C. 2007. Marketing Communication Drivers of Adoption Timing of a New e-Service among Existing Customers. Journal of Marketing, 71(2), 169–183.

Ratnaningrum, R. A. 2013. Aplikasi Model TAM Terhadap Penggunan Layanan Internet Banking di Kota Denpasar. Univeristas Udayana.

Schamber, L., Eisenberg, M. B., & Nilan, M. S. 1990. A Re-Examination of Relevance: Toward a Dynamic, Situational Definition. Information Processing and Management, 26(6), 755–776.

Shih, H. P. 2004. Extended technology acceptance model of Internet utilization behavior. Information and Management.

Sperber, D., & Wilson, D. 1995. Relevance: Communication and Cognition (2nd ed.). Oxford: Blackwell.

Undang-Undang nomor 22 tahun 2009 tentang Lalu Lintas dan Angkutan Jalan. Jakarta, Indonesia. Retrieved from


  • Saat ini tidak ada refbacks.